What sets successful businesses apart? While corporate image, cost structure, technology, and marketing are important factors, research shows that engaged employees make the biggest difference. Engaged employees outperform disengaged ones, creating a sustainable competitive advantage and a return on investment. In this article, we'll explore the three key factors that impact employee engagement and provide best practices to help create a committed workforce.
A survey of 1,500 employees revealed three key factors that impact employee engagement: the relationship with the immediate supervisor, trust in senior management, and pride in working for the company. The relationship with the immediate supervisor was the most important factor. Employees want their supervisors to care about their personal lives, recognize them as people, and support their well-being and health. A positive and harmonious work environment fosters trust and creates an engaging atmosphere where employees can perform at their best.
To create an engaged workforce, develop and train managers or supervisors who care about the well-being of their subordinates. Open and bilateral communication is crucial, and it's essential to work on creating clear career paths and setting goals with growth potential so that the workforce feels valued. Recognizing and rewarding employees for a job well done is another way to show that they are appreciated and that the company takes care of its most valuable asset. Creating a sense of pride and belonging can lead to higher levels of commitment.
Here are some tools and recommendations to help create an engaged workforce:
- Conduct an employee engagement survey to understand the current state of employee engagement in your organization.
- Develop a leadership development program to train managers and supervisors to create an engaging environment.
- Create a performance management system that rewards employees for their contributions and creates a sense of value and appreciation.
- Implement an employee recognition program to acknowledge outstanding performance and contributions.
If you're interested in learning more about employee engagement, here are some recommended books:
- “The Power of Full Engagement” by Jim Loehr and Tony Schwartz
- “The Carrot Principle” by Adrian Gostick and Chester Elton
- “The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late” by Leigh Branham
Creating an engaged workforce is essential for any organization's success. By developing and training managers or supervisors who care about the well-being of their subordinates, creating a positive and harmonious work environment, and recognizing and rewarding employees for their contributions, organizations can create a sense of pride and belonging and lead to higher levels of commitment. Let us know your thoughts and experiences in the comments below.
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